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Privacy Policy

Last updated: March 20, 2026

1. Introduction

Welcome to Universalum Chronicles: Astral Ascendance ("the Game", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game at universalum-rpg.vercel.app and any related services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Game.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address and username when you register.
  • Game Save Data: Your character progress, level, equipment, currencies, quest status, and settings.
  • Communications: Any messages you send us via support channels.

2.2 Information Collected Automatically

  • Usage Data: Screens visited, features used, session duration, and in-game events (battles, level-ups, purchases).
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Log Data: IP address, access times, pages viewed, and error logs.
  • Local Storage: Game state is stored in your browser's localStorage for offline play and save persistence.

2.3 Information We Do NOT Collect

  • Payment card numbers or financial information (we do not process payments directly).
  • Precise geolocation data.
  • Biometric data.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account and game save.
  • Provide, operate, and maintain the Game.
  • Sync your game progress across devices (when cloud save is enabled).
  • Display global leaderboards and player rankings.
  • Send you game updates, patch notes, and service announcements (only if you opt in).
  • Detect and prevent cheating, fraud, and abuse.
  • Analyze usage patterns to improve game balance and performance.
  • Respond to your support requests and inquiries.
  • Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating the Game (e.g., hosting providers, analytics services, email delivery). These parties are contractually bound to keep your data confidential.
  • Public Leaderboards: Your username and game statistics (level, score) may appear on public leaderboards. You may use a pseudonym.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at support@playuniversalum.com. We will respond within 30 days.

Local game data stored in your browser's localStorage is controlled entirely by you and can be cleared at any time through your browser settings.

6. Cookies and Local Storage

We use the following browser storage mechanisms:

  • localStorage: Stores your game save, settings, and session token. Required for the Game to function.
  • Session Cookies: Used for authentication. Expire when you close your browser.
  • Analytics Cookies: Used to understand how players interact with the Game. You may opt out in the Settings screen under "Analytics".

7. Children's Privacy

The Game is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@playuniversalum.com and we will delete such information promptly.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Portability: Request a machine-readable export of your data.
  • Opt-Out: Opt out of analytics tracking via the in-game Settings screen.
  • Push Notifications: Manage or revoke push notification permissions in your device settings at any time.

To exercise any of these rights, contact us at support@playuniversalum.com.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Third-Party Services

The Game may integrate with or link to third-party services. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you access.

  • Vercel: Hosting and deployment — vercel.com/legal/privacy-policy
  • Neon / Vercel Postgres: Database — neon.tech/privacy-policy

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of the Game after any changes constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Universalum Chronicles

Email: support@playuniversalum.com

Website: universalum-rpg.vercel.app

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